www.finansoo.com
(“we”, “FinanSoo” (website and mobile app) hereinafter referred as “website”) is committed to protect the privacy of the users of the website (including financial advisors and users whether registered or not registered). To understand how the website will use the information you provide, please read this privacy statement carefully.
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We allow users to access their profiles and change information, as they seem necessary.
- We guarantees confidentiality of our users' identity, birth details and any forecasts made using those details as much possible under legal regulatory and security environment.
- We further guarantees that no direct or indirect use will be made by FinanSoo about any information that is revealed in the suggestion for a user, except for the explicit purpose of communicating the suggestions back to the user.
- We do not sell or rent your personally identifiable information to anyone.
As we keep adding new services, we suggest that you check back from time to time in order to understand how we treat your information. In case of change in our privacy policy, we will post those changes on this page so that you are always aware of what personal information we collect, how we use it and under what circumstances we disclose it. Your continued use of the website will constitute your acknowledgment of our Privacy Policy.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in www.finansoo.com. This policy is not applicable to any information collected offline or via channels other than this website. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
User’s Consent
This Privacy Policy, which may be updated from time to time, is based on the information collected from our users in the form of personal identification, contact information, birth information, as well as forecasts made using such information, which may be updated from time to time. By accessing and using this website, you consent to the privacy policy.
Information Collected by Website
Personal Information
The information qualifies as personal in nature when the information collected identifies a specific end user. Such information would be collected by the website during the following actions:-
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Account Registration: While accessing the Website, the User of the Website may be required to create an account. The personal information which may be sought while creating an account shall include, but not limited to the Full name, Address, Telephone Number, Email-address, Date of Birth, Gender, Location, Photograph, any other items of ‘sensitive personal data or information” as such term and any other detail required on the website during registration.
In this regard, all users are informed that the Website will use the email address or telephone number in conjunction with a password or OTP to secure their profile and to implement the personalized E-mails and SMS Services it offers. Due to the non-availability of the User's personal identifiable information, the Website may not be able to provide any services if the user has not registered.
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Booking a paid appointment through app: Booking an appointment through the mobile app will require the user to provide, among other things, financial information such as bank account information, credit card or debit card details or other payment instrument details through a secure third party payment gateway, IP (Internet protocol) address, and any other information that may be provided during the booking process. We keep such information highly confidential.
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Log Files, IP Address and Cookies: The website collects information that is stored by your browser on your computer’s hard drive i.e. through cookies. It further automatically log generic information about the user’s computer connection to the Internet i.e. Session Data. The website may store temporary or permanent ‘cookies’ on the user’s computer. Cookies would allow the web server to recognize the user computer each time the user returns to the website including the time and date of the visit, viewing of page, length of time, verify registration or password information etc. Such cookies are usually only read by the server placed and the user may choose to block these cookies on their computers. Please note that if the cookies are turned off, the user may be prevented from using certain features of the website. The website uses the cookies to personalize the user’s experience on the website and to display an advertisement according to the user’s preferences.
Some of the services provided by the Website may direct the User to platform of third parties. Any Information provided by the User on such platforms may be dealt by them in the manner provided by the privacy policy formulated by such third-party platforms. The Website in this regard fully disclaims any liability(ies) or claim(s) which may arise by use/misuse of such information shared by the User, to any third party or any party not known to the Website. The website would not liable for the mis-use of such information shared by the User or by any third party.
We also collect details including but not limited to User feedback, comments, etc. that may be disclosed/informed/mentioned on any article/blog or groups/forums or other pages which the User may have access to while visiting the Website. For such information which is in public domain and accessible to all the Users and visitors of the Website, the User is advised to exercise its discretion before disclosing it as this information is susceptible to misuse.
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Miscellaneous Activities: The website may collect any other information which may be mandatory to be disclosed and further may receive any other information via email or other method inclusive of contract with regard to specific services availed from the website or any products bought from the website, such information may not be made part of the user-user’s Profile but shall be used only for addressing the specific need or concern of the user.
Non-Personal Identifiable Information
The information qualifies as non-personal in nature when the information collected does not identify a specific end user. Such information is collected when the user visits the website, cookies, etc. and would include but not limited to the following:
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URL (Uniform Resource Locator) of the previous website visited by the user before visiting this website or the URL of the website the user visits after visiting this Website.
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Internet service provider / IP Address / Telecom service provider.
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Type of browser used for accessing the website.
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Geographical Location
Such non-personal identifiable information is used by the website for the purposes including but not limited to troubleshoot connection problems, administer the website, analyze trends, gather demographic information, frequency of visits to the website, average length of visits, pages viewed during a visit, compliance with applicable law, and cooperate with law enforcement activities, etc.
The information is used for improving the site content and performance and the website may share this information with Third Party Service Providers and Third Party Advertisers to measure the overall effectiveness of the website’s online advertising, content, programming and for other bonafide purpose as required.
THE USER HEREBY REPRESENT AND CONFIRMS THAT THE INFORMATION PROVIDED TO THE WEBSITE IS AUTHENTIC, CORRECT, CURRENT AND UPDATED. THE WEBSITE AND ITS ENTITES SHALL NOT BE RESPONSIBLE FOR THE AUTHENTICITY OF THE INFORMATION THAT THE USER MAY PROVIDE. THE USER SHALL BE PERSONALLY LIABLE AND INDEMNIFY THE WEBSITE FOR THE BREACH OF ANY PROVISION.
Security Measures
The security of the personal information supplied by the user is very important to the Website and the website for the purpose of securing the information takes various measures inclusive of taking reasonable steps such as physical and electronic security measures to guard against the unauthorized access to the information. The personal information of a user is collected on a secured server. The payment details are entered on the Payment Gateway’s or Bank’s page on a secured SSL. The data is transferred between Bank’s page and payment’s gateways in an encrypted manner. However please note that no data transmission can be guaranteed to be completely secure. Hence the user is advised to take precaution and care against any sharing of the details submitted on the website included the log-in details as generated after registration. The website is not responsible for the security or confidentiality of communications the user may send through the internet using email messages, etc.
Usage of the Information
The information collected by the Website may be used for any purpose as may be permissible under the applicable law and shall include but not limited to the following: -
- As a way of providing a personalized browsing experience, while ensuring the anonymity of the user, the collected personal information may be utilized for research, to improve marketing and promotional efforts, to analyze usage, improve the content of the website, product offerings and to customize the website's layout to meet the needs of the users.
- IP tracking details and Cookies data will be used only to provide a more personalized experience on the website and any information that is sensitive in nature will not be provided to any third party without the consent of the user.
- All information (and copies thereof) collected by website, including without limitation personal information, user data, and other information related to your access and use of the services offered by website, may be retained by website for such period as necessary, including but not limited to, for purposes such as compliance with statutory or legal obligations, tax laws and potential evidentiary purposes and for other reasonable purposes such as to implement, administer, and manage your access and use of our services, or resolution of any disputes.
- To ensure a seamless experience at the website for you and to ensure your maximum benefit and comfort, the Website may use the data collected through cookies, log file, device identifiers, location data and clear gifs information to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the site; (b) provide custom, personalized content and information, including advertising; (c) provide and monitor the effectiveness of Services offered by Website; (d) monitor aggregate metrics such as total number of visitors, traffic, usage, and demographic patterns on the Website and its Services; (e) diagnose or fix technology problems; and (f) otherwise to plan for and enhance the service.
- A number of third-party analytics tools are used by the website to measure traffic and usage trends. The website collects information sent by the user's device that is not personal or sensitive, such as the pages visited, add-ons, and other information, which is used to improve its services. Logs are used to collect such information from Users, so it cannot be used to identify any specific individual.
Confidential
The website aspires to take care of all the information provided to it by its users which may be termed as confidential. Such confidential information which is not required to be disclosed to the website is specifically excluded from the definition of Personal Information and shall not be collected/used. The confidential information of the User shall not be disclosed or shared by the Websites, its employees, its agents or any third-party contractors including the experts either orally or in writing except for the following circumstances:
- If website believes that there is a significant/ real/ imminent threat or risk to user’s health, safety or life or to the health, safety or life of any other person or the public.
- If such confidential information must be shared in accordance with the law inclusive of any investigation, Court summons, judicial proceedings etc.
- To protect and defend the rights or property of the Website.
Children's Privacy
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
www.finansoo.com does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records
Safety and Security
FinanSoo.com honors users' privacy and employs the best practice to secure the user's personal details, such as birth details, address, etc., and also financial details such as credit card or debit card transaction details. FinanSoo.com uses the best encryption methodologies to ensure secure transactions from our side and thus encourages our clients to use their credit/debit cards on FinanSoo.com with full confidence. By doing so, we strive for the safety and security of our users, thus making their experience with FinanSoo.com absolutely safe and secure
